Privacy Policy
Last updated: July 1, 2025
1. Information We Collect
We collect information you provide directly when you join our waitlist, contact us, or use the Ludzo Telegram bot. This includes your email address, Telegram user ID, username, and gameplay data such as scores, coins, and activity history.
2. How We Use Your Information
We use collected information to operate and improve the Ludzo platform, send you service updates and notifications, process rewards and referrals, provide customer support, and analyze platform usage to enhance the user experience.
3. Data Sharing
We do not sell your personal data to third parties. We may share anonymized, aggregated data for analytics purposes. We may disclose information when required by law or to protect the rights and safety of Ludzo and its users.
4. Telegram Integration
Ludzo operates as a Telegram Mini App. Your use of Telegram is governed by Telegram's own privacy policy. We only access data that Telegram grants us through its Mini App API, which includes your Telegram user ID, name, and username.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at support@selixo.in. We will respond within 30 days.
6. Security
We implement industry-standard security measures including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and enable two-factor authentication on your Telegram account.
7. Children's Privacy
Ludzo is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Telegram channel. Continued use of Ludzo after changes constitutes acceptance of the updated policy.
9. Contact Us
For privacy-related inquiries, please contact us at support@selixo.in or through our official Telegram channel at t.me/LudzoOfficial.